What is ROAS?
Reviewed by CA Apurav GargLast reviewed
In short
ROAS (return on ad spend) is the revenue credited to ads divided by what the ads cost. A ROAS of 4 means ₹4 of sales for every ₹1 spent. Break-even ROAS is the level below which ads lose money.
The formula
ROAS = revenue credited to ads ÷ ad spend
ROAS is a ratio, not a profit figure. It says how much revenue each rupee of ads is credited with, not whether that revenue made money.
Break-even ROAS
Ads pay for themselves when the margin earned on the sales they bring in covers their cost. The margin left before marketing is CM2, so:
Break-even ROAS = 1 ÷ (CM2 ÷ net revenue)
If CM2 is ₹420 on every ₹1,000 of net revenue, break-even ROAS is 1,000 ÷ 420, about 2.4. Below that, each order the ads bring in loses money at CM3. Above it, the ads contribute towards fixed costs and profit.
Products with thin margins need a much higher ROAS than products with rich ones. A single ROAS target for the whole catalogue usually overspends on low-margin SKUs.
Dashboard ROAS and net ROAS
Ad platforms work out ROAS on the purchase value they record, which is not net revenue:
- It usually includes GST, which is not your income.
- It counts orders later cancelled, returned or sent back as RTO. For cash-on-delivery-heavy brands this gap can be large.
- It credits sales by the platform's own attribution rules, and two platforms can both claim the same order.
Convert dashboard ROAS to net ROAS before comparing it with break-even, and allow time for returns and RTOs to come in.
MER: blended ROAS
MER (marketing efficiency ratio) = total net revenue ÷ total marketing spend, across all channels. It does not depend on any platform's attribution, so it is a useful check on the platform figures. If every platform reports a healthy ROAS but MER is falling, the platforms are claiming the same sales.
ROAS and new customers
A first order can be unprofitable at CM3 and still be worth buying if the customer comes back. In that case set the limit by CAC and LTV rather than first-order ROAS, and check the cohort's repeat orders before scaling up the spend.
Example in rupees
Using the contribution margin example, where each ₹1,000 order leaves CM2 of ₹420:
| Figure | Amount |
|---|---|
| CM2 per rupee of net revenue: ₹420 ÷ ₹1,000 | 0.42 |
| Break-even ROAS on net revenue: 1 ÷ 0.42 | about 2.4 |
The Meta ads dashboard shows a ROAS of 3.0 for the month: ₹3,00,000 of purchases from ₹1,00,000 of spend. But that ₹3,00,000 includes GST, and some orders later came back as RTO or returns:
| Step | Amount |
|---|---|
| Purchases credited to the ads, including GST | ₹3,00,000 |
| Less GST, RTOs and returns | −₹90,000 |
| Net revenue from the ads | ₹2,10,000 |
| Net ROAS: ₹2,10,000 ÷ ₹1,00,000 | 2.1 |
A dashboard ROAS of 3.0 is a net ROAS of 2.1, below the break-even of about 2.4. These ads lost money at CM3. The figures are illustrative.
Related terms
Work it out for your business
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